Hospital & Appointment Queries

  • We are specialising in the prevention, diagnosis and treatment of kidney diseases and have the facilities for surgical intervention in adults and children. Our services include nephrology, urology, dialysis, transplant care, kidney stone management, prostate diseases, urinary infections and more.

  • You can call our reception, book online through our website, or visit our outpatient department during working hours to schedule your appointment.

  • Yes, walk-in patients are accepted. However, having a prior appointment reduces waiting time.

  • Any previous medical reports, Medications list, Photo ID, Insurance card (if applicable)

  • Yes. We provide 24×7 emergency services for kidney & urology related diseases.

  • You can call our reception, book online through our website, or visit our outpatient department during working hours to schedule your appointment.

  • Our OPD is functional from 8 am onwards (except Sunday)
    We have the facility of 24 x 7 seamless dialysis services. You can connect at Dialysis unit for dialysis slot.

  • Yes, we have the admission facility.

  • Reports can be collected from the reception and also available at our hospital website.

Cost, Admission & Insurance

  • National Insurance, United India, Oriental Insurance, New India Assurance, HDFC, SBI general, ICICI Lombard, FHPL, West Bengal Health Scheme & more

  • We provide estimates for proposed procedure / surgery based on the advice of the consultant.

  • Yes. We provide cashless hospitalization with empanelled insurance partners. Please contact billing for eligible coverage.

  • Insurance card, Doctor’s advice for admission, ID proof & necessary insurance forms, It is applicable to get TPA approval.

  • You are requested to get in touch with our TPA desk.

Kidney Disease & Nephrology-Related

  • CKD is a gradual and irreversible loss of kidney function over time.

  • No, dialysis is needed only in advanced kidney failure or certain emergency conditions.

  • For suitable patients, kidney transplant offers better quality of life and long-term outcomes than dialysis.

  • Usually, Kidney disease often shows no early symptoms. Warning signs may include swelling of face or legs, decreased urine output, fatigue, nausea, high BP, frequent urination at night, or blood in urine.

  • Through blood tests (creatinine, eGFR), urine tests (Routine & microscopic examination, ACR), ultrasound and sometimes kidney biopsy.

  • CKD is a long-term loss of kidney function. It progresses slowly and requires regular medical care to delay further damage.

  • Individual diet varies based on stage of disease. A renal diet usually limits salt, phosphorus and potassium and controls of fluid intake. Advice from a dietician is recommended.

  • Yes. Healthy diet, controlled diabetes/BP, hydration, avoiding painkiller misuse, quitting smoking and regular checkups can protect your kidneys.

Dialysis Related

  • Dialysis is required when kidneys can no longer remove waste and excess fluid. It may be temporary or long-term depending on the illness.

  • Hemodialysis, Peritoneal Dialysis (CAPD), CRRT, SLED

  • Most patients on hemodialysis require treatment three times a week, with each session lasting about 4 hours.
    The frequency and duration depend on the patient’s medical condition, residual kidney function, body weight, and doctor’s advice.

  • Peritoneal dialysis (PD) is usually performed daily.
    CAPD: 3–4 exchanges spread throughout the day
    APD: Done at night using a machine while the patient sleeps

  • Yes. The treating nephrologist may adjust the schedule based on lab results, fluid balance, symptoms, and overall health.

  • Missing sessions can lead to fluid overload, electrolyte imbalance, breathlessness, and serious complications.
    Patients should avoid skipping sessions and inform the hospital if unavoidable

Kidney Transplant Services

  • Yes. We provide complete transplant care including evaluation, surgery, and long-term follow-up.

  • • Blood relatives like parents, grandparents, siblings, or spouse are usually preferred donors after compatibility testing.
    • Age between 18yrs to 65 yrs
    • Doesn’t have any co-morbidities like diabetes

  • Before a kidney transplant, both the recipient (patient) and the donor must undergo detailed medical evaluations to ensure safety and compatibility. Your nephrologist will guide you in these steps.

  • It usually takes around 2 – 3 months to get the transplant approval from the competent authority.
    The transplantation process is as follows:

    Consultation & Counselling Completion of Investigation Clearance from the transplant doctor’s team Legal Formalities (domicile certificate or NOC from Embassy/ high commission Affidavit from court) Submission of file Board meeting for Final NOC or Approval from Transplant Autorization Committee.

  • Cost varies depending on medical condition, donor evaluation, surgery and post-operative care. Our transplant coordinator will provide an estimate.

  • Donor-Related Risk Factors
    • Deceased donor kidneys (higher delayed graft function rate)
    • Extended criteria donors (older age, comorbidities)
    • Long cold ischemia time
    • Donor-recipient HLA mismatch
    • ABO incompatibility (in special cases)

    Recipient-Related Risk Factors
    • Older age
    • Diabetes mellitus
    • Any Cardiovascular / Cerebro vascular disease
    • Obesity
    • Previous transplants or high panel reactive antibodies (PRA)
    • Prolonged dialysis vintage
    • Any type of Infections including HIV, HBV, HCV
    • Non-adherence to medications
    • Smoking/ alcohol intake

    Surgical/Perioperative Factors
    • Technical issues (vascular or ureteric anastomosis difficulty including atherosclerotic vessels)
    • Hypotension during surgery
    • Prolonged operative time

Complications of Renal Transplantation

Early Complications (hours to weeks)
• Delayed Graft Function (DGF)
• Common with deceased donors
• Need for dialysis in the first week
• Often due to ischemia-reperfusion injury

Acute Rejection
• Cellular or antibody-mediated
• Usually occurs in the first 3 months
• Presents with rising creatinine ± tenderness of graft

Surgical Complications
• Vascular thrombosis (renal artery or vein) – may cause graft loss
• Urine leak / ureteral obstruction
• Lymphocele

Infections
• Bacterial: UTI, wound infection
• Viral: CMV, BK virus
• Fungal: Candida, Aspergillus
• Risk highest due to high-dose immunosuppression

Late Complications (months to years)
Chronic Allograft Nephropathy - Progressive decline in graft function
Causes: chronic rejection, calcineurin inhibitor toxicity, recurrent disease
Recurrence of Primary Renal Disease - Some diseases recur frequently:
FSGS (high recurrence risk)
IgA nephropathy
Membranous nephropathy
Atypical HUS (complement-mediated)
Cardiovascular / Cerebro vascular Disease – 1-2 % cause of death in kidney transplant recipients
Hypertension, dyslipidemia, diabetes from medications
Long-Term Infection and Malignancy
Skin cancers (most common)
Post-transplant lymphoproliferative disorder (PTLD)—often EBV-related
Opportunistic infections persist due to chronic immunosuppression

Drug Toxicity
Calcineurin inhibitors (tacrolimus, cyclosporine): nephrotoxicity, hypertension
Steroids: diabetes, osteoporosis, weight gain
Azathioprine / MMF: bone marrow suppression

Other Complications
• Metabolic syndromes (hypertension, diabetes post-transplant)
• Electrolyte issues (hyperkalemia, hypomagnesemia)
• Anemia
• Bone disease/osteoporosis

  • Yes. Eligible patients may receive benefits via government schemes/NGOs subject to documentation and approval. We have the facility of Swasthya Sathi acceptance for renal transplant.

  • We have the special clinic on Saturdays for post transplant patients. You can book your appointment by calling at reception, through our website, or visit our outpatient department during working hours to schedule your appointment.

  • Most patients are discharged in 1–2 weeks and return to daily activities within a few months with regular followup.

Urology-Related

  • You should consult a urologist if you experience any of the following symptoms involving the urinary tract or male reproductive system:

    Urinary Symptoms
    • Pain or burning during urination
    • Frequent urge to pass urine
    • Difficulty starting or stopping urine flow
    • Weak urine stream or straining while urinating
    • Blood in urine (pink, red, or cola-colored)
    • Passing urine at night multiple times
    • Inability to pass urine (urinary retention)

    Pain & Discomfort
    • Pain in the lower abdomen, flank, or groin
    • Severe back or side pain (possible kidney stones)

    • Testicular pain or swelling
    Infections & Fever
    • Recurrent urinary tract infections (UTIs)
    • Fever with urinary symptoms
    • Foul-smelling or cloudy urine

    Male-Specific Symptoms
    • Erectile dysfunction
    • Premature ejaculation or infertility concerns
    • Pain or swelling in the scrotum
    • Prostate-related symptoms (poor flow, urgency, incomplete emptying)

    Other Warning Signs
    • Swelling of legs or face due to urinary problems
    • Loss of bladder control (urinary incontinence)
    • Congenital or childhood urinary problems
    • Any abnormal finding in ultrasound or urine tests

    When to seek urgent care:
    • Severe pain with vomiting
    • Blood in urine with clots
    • Sudden inability to pass urine
    • High fever with chills and urinary symptoms

  • Common tests include urine examination, urine culture, blood tests, ultrasound, X-ray or CT scan, uroflowmetry and sometimes cystoscopy, as advised by the urologist.

  • Yes, kidney stones are treated using medications, ESWL (shock wave therapy), URS, RIRS, or PCNL, depending on the stone size, location, and patient condition.

  • Yes, prostate enlargement (BPH) is treated using advanced laser procedures, offering effective relief with minimal bleeding and faster recovery.

  • Urinary incontinence is treated with lifestyle changes, medications, pelvic floor exercises, and minimally invasive or surgical procedures, depending on the cause and severity.

  • Yes, we offer comprehensive evaluation and treatment for male infertility and sexual dysfunction, including medical, counseling, and advanced urological therapies.

  • Yes, we perform minimally invasive and day-care urological surgeries, enabling smaller incisions, less pain, and faster recovery

Paediatric Nephrology & Urology

  • Yes, we provide specialized care for children with kidney and urinary disorders through experienced paediatric nephrology and urology services.

  • Common kidney problems in children include nephrotic syndrome, urinary tract infections (UTIs), congenital kidney or urinary tract abnormalities, kidney stones, reflux disease (VUR), and bedwetting related to urinary issues.

  • Yes, pediatric urological surgeries are safe and effective when performed by experienced specialists, using childfriendly anesthesia and minimally invasive techniques whenever appropriate.

Diagnostics & Support Services

  • • All pathological tests
    • Ultrasound (USG), Doppler
    • CT scan
    • Uroflowmetry
    • X-Ray
    • ECG
    • Echocardiography (Echo)

  • Reports can be collected from the reception and also available at our hospital website.

  • Yes, we provide kidney biopsy services performed under imaging guidance by experienced specialists, ensuring accurate diagnosis with a high level of safety.

Patient Lifestyle & Aftercare

  • Kidney patients should follow prescribed medications and diet, control blood pressure and blood sugar, limit salt and fluid as advised, avoid painkillers without medical advice, and attend regular follow-ups.

  • Kidney transplant patients should take immunosuppressive medicines regularly, maintain strict hygiene, follow diet and fluid advice, avoid infections, attend regular follow-ups, and report any fever or unusual symptoms immediately.

  • Stone-forming patients are advised to drink plenty of fluids, reduce salt intake, limit high oxalate foods ( taro or taro roots, Spinach, beetroot, Nuts and peanuts, Chocolate and cocoa, Soybeans and soy products, Sweet potatoes) Berries (strawberries, raspberries), avoid excessive animal protein, and follow a diet plan tailored by the doctor based on stone type.

  • Follow-up visits are usually scheduled every 1–3 months or as advised by the doctor, depending on the patient’s condition, treatment, and recovery progress.

  • Yes, after doctor approval. Dialysis scheduling and precautions are required if on treatment.

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